Frequently asked questions

The average shipping time is: 5-8 business days.

Yes, all orders receive a tracking number, which you will find in the order confirmation.

We offer returns for most products. Please contact us by e-mail at:

info@vixion.com

Our customer service is available to you 7 days a week. Whether you have questions about our products, need support with your order or would like to return an item - our team is always there for you.

Our customer service is available from

Monday - Friday: 8am - 6pm
Saturday and Sunday: 10am - 4pm

Average response time: 24 hours